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1.Why did the power company black Williams out for seven hours? For ...

 

2.What did the state Department of Human Services do to help Williams? Pay ...

 

3.Where did Williams receive $430.67? From the ...

 

Jacqueline Williams, 41, of Flint had an electricity bill of $1,662.08 and paid all of it, except for one cent. That wasn't enough for the power company, which blacked her out for seven hours Wednesday.The CMS Energy Corp. subsidiary told Williams the power would not be turned on until the penny was received. Williams went down there, paid her penny and got a receipt. Shortly after, the electricity was turned back on. All of this for one penny. Williams went to the state Department of Human Services for help in April and was told the agency would pay most of the bill. But she was still short more than $500. Williams, a Social Security recipient, went to the Salvation Army, where she received $430.67, and Consumers Energy agreed to match $430.66 toward the bill. However, she was still one cent short. A Consumers Energy spokesman said that the utility had no choice in the matter, though he was not aware of any similar incidents where service was stopped for one cent. He said the company has many programs to help people who fall behind in their utility bills. Williams said she doesn't want to find herself in the same situation again and hopes to stay on top of her bills.